“While you're here, can you also move that outlet?”
Don’t do the extra first.
Price it. Send one link. Get the yes.
Capture the photo, added price, schedule impact and the customer’s approval before you start the extra. No app for your customer, no paperwork for you.
Try the 60-second demo →A text gets you a “yes.” ChangeTap records exactly what they approved — scope, photo, price, schedule, customer name and timestamp — in one place you can open months later.
Photo addedThe extra that never made it onto the invoice.
- “While you're under there, can you swap the shutoff too?”
- “Since you've got the ladder out, could you do the gutters?”
- “Can you extend the tile to the pantry wall? Same price?”
- “Could you just do the hallway as well? It's small.”
- “It'll only take a minute.”
Two weeks later the minute is $380 you never billed, and the customer forgot they asked.
- “I thought that was included.”
Sticker shock hits harder after the job. Now you're arguing at invoice time instead of getting paid.
- Verbal means forgettable.
Verbal extras are easy to forget and hard to prove later. By invoice day it's your word against theirs.
- Screenshots of random texts.
Scrolling through Messages for proof of a yes is not a paper trail. It's a prayer.
- Small favors, big hole.
Unbilled extras add up to thousands a year. Costs go up. Income doesn't.
ChangeTap is the 20 seconds between “can you also” and a written yes.
ChangeTap creates a written approval record. Check your contract and local requirements for what your job needs.